Harassment or discrimination based on race, religion, gender, sexual orientation, gender identity, gender expression, disability, ethnicity, national origin, or other protected status
Sexual harassment or intimidation, including unwelcome sexual attention (physical or virtual), stalking (physical or virtual), or unsolicited physical contact
Yelling at or threatening speakers, participants, Scrum Alliance staff, volunteers, or event staff (written, verbally, or physically)
Use of obscene or offensive language directed at speakers, participants, Scrum Alliance staff, volunteers, or event staff (written or verbally)
Disorderly conduct, including related to alcohol or drug use.
REGISTRATION
How do I get the membership registration rate?
In order to receive the membership rate for the Gathering, you must maintain an active certification and an active membership account with the Scrum Alliance.
Are you offering group, non-profit, or government discounts?
We have group discounts (members and non-members) available for four or more individuals to receive 10% off their Global Scrum Gathering registration. Please reach out to gsgnola24@scrumalliance.org if interested.
My company will be paying for my registration fee; how do I register and obtain an invoice?
Send an email to accounting@scrumalliance.org and we will send a follow-up email with all the instructions to register and obtain an invoice.
What happens if there are changes to the agenda and/or speakers?
The Scrum Alliance reserves the right to substitute speakers if the original speakers are unable to attend.
I need to apply for a visa. Does Scrum Alliance offer a Letter of Invitation?
In order to assist you in getting a visa to join us in New Orleans this May, we have prepared a fillable letter confirming that you are attending the Global Scrum Gathering New Orleans. Please email gsgnola24@scrumalliance.org if you have any further questions.
I’m having issues registering; who do I contact?
Please contact gsgnola24@scrumalliance.org and write a detailed message about the issues you may be having. We will respond promptly.
VENUE
Where is the Gathering being held this year?
The event is being held at the Hilton New Orleans Riverside. The address is 2 Poydras St. New Orleans, LA 70130.
Are you offering a discounted room rate?
Yes. Rooms are available at the Hilton New Orleans Riverside starting at $284/night + tax. Click here to book your room.
WHAT TO EXPECT
What meals are included?
Breakfast, lunch, and snacks are included. We'll have drinks & appetizers at our Monday Mingle and Tuesday reception. You can list your dietary requirements during registration.
What is the dress code?
Please wear whatever makes you feel most comfortable and energized.
What is Monday Mingle and why should I go?
Don't miss this Global Scrum Gathering feature event! Party with us as Monday Mingle. Enjoy drinks, food, entertainment, and all the mingling you can handle!
Is there a mobile app?
Yes! Bizzabo is our mobile app. Please download it on your iOS or Android devices.
I would like to volunteer for the next gathering; how do I sign up?
Thank you for your interest in volunteering for our Global Scrum Gathering. The application for the Scrum Squad will open in early 2024 and will be posted on the Get Involved page. Please complete the contact form on our home page to be notified when the application opens.
Can I get SEUs for attending the gathering?
All attendees are eligible to earn 24 Scrum Education Units (SEUs) for attending the Gathering. Presenting, coaching, and attending sessions at the Gathering all count as SEU-eligible activities.
REFUND & CANCELLATION POLICY
Scrum Alliance, Inc. (referred to herein as “we” or “us” or “Scrum Alliance” or “SAI”) understands that we’re living in a time of uncertainty, and making plans can be challenging. If you cannot attend the Global Scrum Gathering for any reason, you are welcome to substitute the name on your ticket with another attendee for no additional fee as long as the substitute qualifies for the same type of registration (member vs. non-member). If the substitute attendee does not qualify for your ticket type, an additional fee or refund may be required.
Refunds for medical cases, visa challenges, and bereavement will be considered on a case-by-case basis, provided that Scrum Alliance may require documentation to validate the reasons for cancellation. Requests for refunds must be made at least twenty-four (24) hours prior to the event start time.
In the unlikely event that The Scrum Alliance should have to cancel the in-person portion of the Global Scrum Gathering, all attendee tickets will be refunded
EVENT CONDUCT POLICY
This Policy applies to all delegates, attendees, speakers, exhibitors, organizers, staff, and volunteers (collectively referred to in this Policy as “participants”) who attend or participate in Scrum Alliance sponsored Gatherings, Group Events, Clinics, Retreats, User Groups, Community forums, or other virtual or in-person events sponsored by Scrum Alliance (collectively, “events”). All who register to participate, attend, or speak at a Scrum Alliance event agree to comply with this Policy.
Scrum Alliance is committed to providing a safe, productive, and harassment-free environment at its events, both in-person and virtually. Scrum Alliance promotes equal opportunities and treatment for all participants. All participants are expected to treat others with respect and consideration, and alert staff or security of any dangerous situations, violations of this Conduct Policy, or of anyone in distress. Additionally, all participants attending events in person will be expected to adhere to venue rules and any COVID policies at the time of the event.
Scrum Alliance prohibits disorderly conduct and any form of harassment, sexual or otherwise. Accordingly, some behaviors are specifically prohibited, whether directed at other participants, Scrum Alliance staff, speakers, volunteers, or event venue staff:
Participants asked to stop engaging in disorderly, hostile, or harassing behavior are expected to comply immediately.
Harassment or other violations of this Conduct Policy should be reported immediately to Scrum Alliance by emailing events@scrumalliance.org and conductreview@scrumalliance.org. Scrum Alliance may involve event security and/or local law enforcement, as appropriate based on the specific circumstances. Participants must also cooperate with any Scrum Alliance investigation into reports of a violation of this Conduct Policy by providing the information requested by Scrum Alliance that is relevant to Scrum Alliance's Investigation.
Scrum Alliance reserves the right to remove any individual from attendance or other participation in any Scrum Alliance-sponsored event without prior warning or refund. If Scrum Alliance, in its reasonable judgment, determines that an individual has violated this Conduct Policy, Scrum Alliance may also prohibit the individual from attending or participating in future Scrum Alliance events.
FILM & PHOTO RELEASE POLICY
When you participate in or attend a Scrum Alliance event or program, you enter an environment, physically or virtually, where photography, audio, and video recording may occur. By attending the event, and by agreeing to these terms by checking the box below, you consent to photography, audio recording, and/or video recording at such event or program and the release, publication, exhibition, or reproduction of such photographs or recordings, or any derivative works created therefrom, to be used for news, webcasts, promotional purposes, advertising, inclusion on websites, social media, or any other purpose by SAI and its affiliates and representatives. Images, photos, and/or videos may be used to promote similar SAI events in the future, highlight the event, and exhibit the capabilities of SAI. You hereby release SAI, its officers, agents and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video, and/or sound recordings at the SAI event or program you attend.
By attending the event or program, you waive all rights you may have to any claims for payment, or royalties, in connection with any use, display, performance, exhibition, streaming, webcasting, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by SAI or the person or entity designated to do so by SAI.
You have been fully informed of your consent, waiver of liability, and release before participating/attending the event.
PRIVACY POLICIES
Scrum Alliance Privacy Policy
The privacy and security of your Personal Data are important to Scrum Alliance. Please view our full Privacy Policy on our website to learn more.
Bizzabo Privacy Policy
For our events, we use the Bizzabo platform. Please visit the Bizzabo website to view their Privacy Policy if you have any questions.